QJ
Quinton J

1 reviews | Active since Jun 2020

21 Sept 2020, 08:45

Covid 19 relief extension request

I have not received any response from Wesbank regarding my request for another three months covid relief extension . They are playing delaying tactics wanting me to default on my payments .Mr Chris De Kock you are the CEO can you please look into my situation and why nobody is responding .

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Replies (1)
WesBank
WesBank's reply21 Sept 2020, 10:07
Official
Dear Quinton J,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution