Covid 19 (not so) Relief

Wesbank has declined my application for Covid 19 relief, reason a debit order was not honoured, as I had not been paid as a result of the lockdown. Wesbank had also taken very long to respond to an application for relief. I plead with them that because of the lockdown I could not work and earn an income, they declined my request and demand payment. Over and above this, I called their call centre to discuss the debit orders, for two days I could not go through, on the second day I was on the phone for 45 minutes, till I ran out of airtime.