coverplus by wesbank

<p>I have Fully comprehensive car insurance and purchased a vehicle over finance and wesbank was the finance institution. Apon signing the contract with wesbank a consultant from wesbank had contacted me and offered me a CoverPlus! policy to cover ANY SHORTFALL! that may arise in the event my car is written off.</p> <p>As per Discussion with the consultant, i took out the policy as this was to safegaurd myself incase of a shortfall. As the policy was explained to me is that whatever my insurance pays out and their is still a balance owing the coverplus policy will settle the debt. BUT this is not the case as now my car was written off and their is a short fall and the policy is not covering the outstanding settlement. This was not explained to me by the wesbank consultant when the policy was taken out.</p> <p>I As a Wesbank Customer feel i was mislead by the Finance Company, And even worst from wesbank is that they where giving issue to finance another vehicle as this car is being settled, and not once have i ever skipped or missed a payment and they still gave me a whole lot of excuses and started bringing my credit record down when i went to a dealership to finance a car and the dealership had told me that wesbank stated i was not a good client of theirs and they dont want to finance the car i wanted as the other car is being settled.</p>