RM
Richard M
1 reviews | Active since Oct 2019
22 Oct 2019, 13:38
******* car deal
I bought a car from Wesbank in 2017 and was paying almost double the amount stated in the contract. Firstly, they never sent me my contract. Instead, they transferred a residual amount with arrears to save their friend R180k, which was the residual amount. The car was R120k as per signed document. There is a lot of *******ion in their car finance department and a lot of resignations as well. I have taken the matter forward and awaiting legal advice.
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Replies (1)WesBank's replyOfficial
22 Oct 2019, 13:58Dear Richard Marikela,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Oct 2019, 13:58
Official
Dear Richard Marikela,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
