RM
Richard M

1 reviews | Active since Oct 2019

22 Oct 2019, 13:38

******* car deal

I bought a car from Wesbank in 2017 and was paying almost double the amount stated in the contract. Firstly, they never sent me my contract. Instead, they transferred a residual amount with arrears to save their friend R180k, which was the residual amount. The car was R120k as per signed document. There is a lot of *******ion in their car finance department and a lot of resignations as well. I have taken the matter forward and awaiting legal advice.

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Replies (1)
WesBank
WesBank's reply22 Oct 2019, 13:58
Official
Dear Richard Marikela,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution