LB
Logan Brooke-Smith
1 reviews | Active since Feb 2016
17 Feb 2016, 09:22
Core account changes not handled since 1 Feb!
I have been in correspondence with wesbank online services since 1 February as my ID number needs to be urgently changed on all account details. I have submitted the required proof and copies of my new legal documents but no one has even rep**** to my request. I have sent multiple emails with all the required proof an no one has rep**** or assisted me. This is VERY important. My core account holder details need to be changed according to my new Identity Documents which were issued by Home Affairs.
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WesBank's replyOfficial
19 Feb 2016, 12:08Hello Loganb3rry,
Thank you for bringing this matter to our attention and affording us this opportunity to look into your concerns.
We have been in contact with you and confirmed that the requested changes has been processed on your WesBank account.
Kind regards,
WesBank
Thank you for bringing this matter to our attention and affording us this opportunity to look into your concerns.
We have been in contact with you and confirmed that the requested changes has been processed on your WesBank account.
Kind regards,
WesBank
WesBank's reply19 Feb 2016, 12:08
Official
Hello Loganb3rry,
Thank you for bringing this matter to our attention and affording us this opportunity to look into your concerns.
We have been in contact with you and confirmed that the requested changes has been processed on your WesBank account.
Kind regards,
WesBank
Thank you for bringing this matter to our attention and affording us this opportunity to look into your concerns.
We have been in contact with you and confirmed that the requested changes has been processed on your WesBank account.
Kind regards,
WesBank