ML
Mamushi L

1 reviews | Active since Aug 2024

22 Jul 2016, 11:14

Continuous debit on my account even after instruction not to do so

<p>Good Day,</p> <p> </p> <p>Nissan Finance/Wesbank continues to debit my account even after instructing not to do so.</p> <p> </p> <p>I recently sent them a follow-up email and they never rep**** or got back to me.</p> <p> </p> <p>Please assist in this matter as i do not know what else i need to do.</p> <p> </p> <p>Regards,</p> <p>Mamushi</p>

0
Replies (2)
ML
Mamushi L's update26 Jul 2016, 07:29
Reviewer Update

Hello Peter,

After my initial review on Wesbank.

I'm still concerned that not enough was done except an email sent to me.

All i need is my VAP Premium Plus cancelled and i need refund as at when i requested the cancellation.

Regards,

Mamushi

WesBank
WesBank's reply28 Jul 2016, 09:39
Official

Good day

Thank you for highlighting your concern. Our customer service team has communicated with you to discuss the matter in detail. We await the refund from Regent and will keep you informed until this has been resolved.

Kind regards

WesBank