RS
Roland S
1 reviews | Active since Sept 2010
10 Nov 2021, 09:12
Consultant ignores my emails
Ayanda Faku has been ignoring my emails since Thursday last week. I've been following up daily with no feedback. There is also no out of office on her email.
I need a response to my email to her.
I'm going to be a new client of Wesbank and it is unfortunate that the relationship starts off like this.
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WesBank's replyOfficial
10 Nov 2021, 10:05Dear Renaldo S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Nov 2021, 10:05
Official
Dear Renaldo S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution