VN
Vutlhari N

1 reviews | Active since Oct 2016

25 Nov 2025, 11:39

CONPLAINT

I sent an email requesting for a refund on my auction deposit on Saturday, I haven’t received a response not even an acknowledgment just a rude consultant saying things that don’t make sense

Their communication is so off.

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Replies (2)
WesBank
WesBank's reply25 Nov 2025, 11:46
Official
Dear  Vutlhari N, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution
VN
Vutlhari N's update25 Nov 2025, 11:58
Reviewer Update
Zabonize,

This looks like something that can be resolved in a day at most, provided everyone involved is willing and effective.

I honestly hope I do not have to request for any further assistance regarding this,

It’s not a complicated request