Completly usefull Finance Institution. You can't issue me a NATIS for a business account?

Att: Wesbank. You are so quick to offer finance and assist at time of sale. Then you answer you phones, and nothing is to big an ask. But when a vehicle is settled, by my Company, based in the Western Cape, you cannot assist even bother to send me the NATIS, either in my name or my Companies name as you insist needs to happen for an additional R350.00. Instead, you send me a threatening letter saying that I need to transfer ownership, "non-adherence to this will result in penalties being levied against you by the Licensing authorities." – Alas – I am trying to transfer ownership, but you are once again making the process impossible for me. When I call your *********** help desk, I get pushed from pillar to post, and alas, no one can help me. I get promises from Clive Mtshali yesterday, (do listen to the recording), stating that I will be contacted yesterday by Wesbank, with the correct way forward. I impress on Wesbank, with several different agents, the urgency to get my Natis certificate. However, Wesbank tell me that the Western Cape is ‘tricky’ and don't accept Wesbank letters, and its best if Wesbank handle the registration for R350.00 for me. Well then, what are you waiting for Wesbank? I don't mind if there are additional costs, just help me to get to register the car OUT of your name and into mine or my company name. You have my money through countless interest payments, now kindly hand over the NATIS certificate, without being so pathetically inept, and obtuse about your disgusting after sales service, when the account has been settled weeks ago. Contact me urgently.