Complaints

Complaint regarding the lack of assistance and response we have received concerning our existing vehicle finance account. We have made several attempts to contact WesBank through various channels, including telephonic enquiries and email correspondence, in an effort to resolve an issue related to our account. Unfortunately, despite these efforts, we have not received any meaningful support or feedback. Our emails have gone unanswered, and our requests for assistance have not yielded any results. This lack of communication and support is deeply concerning, particularly given the nature of our request and our commitment to maintaining good standing with your institution.