Complaint ignored, poor service and bad financial advise.

I gave Wesbank the opportunity to deal with my complaint but they ignored my email so this is the route I am forced to take.

I have been give poor financial advise, terrible service and nobody seems to know what they talking about which is normal seeing as it is a complicated matter however I asked for a manager to which I was blatantly refused. I was even told by the advisor that he will not let me speak, he is only calling me to inform me.

I want a copy of all the recorded calls from the past 3 months between myself as my attorneys are taking over the matter.