RV
Rochelle V
1 reviews | Active since Dec 2019
13 Nov 2020, 15:44
Complaint attendance - Amazing
I had an issue regarding my Natis document and struggled to get details surrounding this document for three days, to Trifena at the complaints Branch, I applaud you, thank you for sorting my complaint out within an hour, and for being so patient with me, when I was unbelievably impatient. You deserve a medal.
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WesBank's replyOfficial
16 Nov 2020, 12:01Good day Rochelle V
Thank you for taking a moment to share your experience at WesBank. Trifena is indeed one of our most valued staff members who genuinely upholds WesBank's service values. We are pleased to hear that she was able to resolve your matter amicably.
Your feedback has been shared with her and her management.
Kind regards
WesBank Service Resolution
Thank you for taking a moment to share your experience at WesBank. Trifena is indeed one of our most valued staff members who genuinely upholds WesBank's service values. We are pleased to hear that she was able to resolve your matter amicably.
Your feedback has been shared with her and her management.
Kind regards
WesBank Service Resolution
WesBank's reply16 Nov 2020, 12:01
Official
Good day Rochelle V
Thank you for taking a moment to share your experience at WesBank. Trifena is indeed one of our most valued staff members who genuinely upholds WesBank's service values. We are pleased to hear that she was able to resolve your matter amicably.
Your feedback has been shared with her and her management.
Kind regards
WesBank Service Resolution
Thank you for taking a moment to share your experience at WesBank. Trifena is indeed one of our most valued staff members who genuinely upholds WesBank's service values. We are pleased to hear that she was able to resolve your matter amicably.
Your feedback has been shared with her and her management.
Kind regards
WesBank Service Resolution