complaint about Floyd Baloi

Had a bad experience with a guy claiming to be a manager in the vehicle collection department. After making arrangements to pay and paid the arrears my vehicle was taken from the driver. He requested me to send him Proof of payment while i did a transfer on my FNB direct to westbank. After explained to I'm several times that there is no option to send POP, sent him screen shots of proof he ended saying to me he can do the screen shots himself and according to him they are not valid. The rudeness of the guy and incompetency was out of this world. He decided to ignore my calls from Thursday till today no communication what so ever from him. As a department I wish for management to do something about this guy.