IS
Ivan S
1 reviews | Active since Oct 2021
30 Oct 2021, 08:49
Complaint
Have tried to no avail to contact someone regarding a query on my account telephonically. Always closed for "routine maintenance". As a retired staff member to the group, extremely dissapointed and still await resolution.
Helpful (0)
Replies (2)0
Replies (2)IS
Ivan S's updateReviewer Update
02 Nov 2021, 09:17Matter resolved
IS
Ivan S's update02 Nov 2021, 09:17
Reviewer Update
Matter resolved
WesBank's replyOfficial
02 Nov 2021, 09:21Dear Ivan S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Nov 2021, 09:21
Official
Dear Ivan S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution