NM
Ndosi M
1 reviews | Active since May 2020
14 Nov 2020, 09:43
Complaint
Good day, I have a complaint about a person called Zandile Mncwabe.. It's been 3 days now trying to get my settlement letter from Wesbank but it seems she doesn't want to assist.. And it surprising a bank big as Wesbank has only 1 person to issue a letter or they all not willing to help a customer..
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Replies (1)
WesBank's replyOfficial
16 Nov 2020, 13:39Dear Ndosi M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply16 Nov 2020, 13:39
Official
Dear Ndosi M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution