KD
Khanyisile D

1 reviews | Active since Feb 2024

16 Jul 2025, 18:28

Communication break down

Insurance was opened in my behalf for what good reason. Decided to debit order, which was not communicated with me. They assumed all this time I'm without insurance Tried twice calling to get clarity on what is the reason with no luck. Floods of car insurance wonder where they got my information.

0
Replies (1)
WesBank
WesBank's reply17 Jul 2025, 07:23
Official
Dear Khanyisile Dladla
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution