AN
ANGELO N
1 reviews | Active since Jan 2016
25 Jan 2016, 15:34
communication
No communication from wesbanks side I've had to call them ever since I started the application I can not re call one time where they phoned me to update of any further information regarding my application or anything.<br> I've WASTED so much airtime and work time chasing them.<br> Not happy with costumer service at all.
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WesBank's replyOfficial
27 Jan 2016, 16:58Hello angelowalter,
Thank you for affording us the opportunity to intervene. We sincerely apologise for the lack of feedback provided and will discuss this with the agent mentioned.
Our Private Finance Team has communicated with you concerning the status of the application and we believe that pay-out was done. We however will remain in contact until the deal has been concluded.
We trust that you find this in order.
Kind regards
WesBank
Thank you for affording us the opportunity to intervene. We sincerely apologise for the lack of feedback provided and will discuss this with the agent mentioned.
Our Private Finance Team has communicated with you concerning the status of the application and we believe that pay-out was done. We however will remain in contact until the deal has been concluded.
We trust that you find this in order.
Kind regards
WesBank
WesBank's reply27 Jan 2016, 16:58
Official
Hello angelowalter,
Thank you for affording us the opportunity to intervene. We sincerely apologise for the lack of feedback provided and will discuss this with the agent mentioned.
Our Private Finance Team has communicated with you concerning the status of the application and we believe that pay-out was done. We however will remain in contact until the deal has been concluded.
We trust that you find this in order.
Kind regards
WesBank
Thank you for affording us the opportunity to intervene. We sincerely apologise for the lack of feedback provided and will discuss this with the agent mentioned.
Our Private Finance Team has communicated with you concerning the status of the application and we believe that pay-out was done. We however will remain in contact until the deal has been concluded.
We trust that you find this in order.
Kind regards
WesBank