HB
Heleen B
1 reviews | Active since Sept 2021
27 Oct 2021, 10:44
Colserve poor service
My issue is with Colserve and not Wesbank. I have received an email saying that there was an error on my account and that I am due for a refund. This was 2 weeks ago. Can't get hold of the person dealing with my account (Zandile Mncwabe) by phone of by email. The phone just rings.
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WesBank's replyOfficial
27 Oct 2021, 15:02Dear Heleen B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply27 Oct 2021, 15:02
Official
Dear Heleen B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution