LJ
Lourens J
1 reviews | Active since Jul 2011
28 Oct 2015, 14:12
Clueless personal
I received an sms regarding my installment of my vehicle. I called the call center to make arrangements, but to no avail. As I have received two subsequent phone calls regarding my account. I do not know why I make these arrangements as it is fruitless. I could just as well phoned someone in hyperspace or on the moon.
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Replies (1)
WesBank's replyOfficial
02 Nov 2015, 11:04Hello ljbjordaan,
Thank you for your concerns highlighted. Our collections management have communicated with you telephonically to discuss a suitable repayment arrangement. They will continue to monitor the account to ensure that the arrangement is being adhered to. We sincerely apologise for the frustration caused whilst you attempted reaching our call centre.
We trust that you find this in order.
Kind regards
WesBank
Thank you for your concerns highlighted. Our collections management have communicated with you telephonically to discuss a suitable repayment arrangement. They will continue to monitor the account to ensure that the arrangement is being adhered to. We sincerely apologise for the frustration caused whilst you attempted reaching our call centre.
We trust that you find this in order.
Kind regards
WesBank
Best regards,
WesBank's reply02 Nov 2015, 11:04
Official
Hello ljbjordaan,
Thank you for your concerns highlighted. Our collections management have communicated with you telephonically to discuss a suitable repayment arrangement. They will continue to monitor the account to ensure that the arrangement is being adhered to. We sincerely apologise for the frustration caused whilst you attempted reaching our call centre.
We trust that you find this in order.
Kind regards
WesBank
Thank you for your concerns highlighted. Our collections management have communicated with you telephonically to discuss a suitable repayment arrangement. They will continue to monitor the account to ensure that the arrangement is being adhered to. We sincerely apologise for the frustration caused whilst you attempted reaching our call centre.
We trust that you find this in order.
Kind regards
WesBank
Best regards,