pP
pieter P
1 reviews | Active since Apr 2017
26 Apr 2023, 11:23
Clueless bank that will make your live even more difficult than it already is.
I closed a loan account with Wesbank weeks ago, but the loan installment keeps going off my account. When I call the support phone number I'm put on hold for 15 min, and then get cut off. I've left a complaint on their website with no luck! They have become a real headache. Nobody needs this extra nonsense and stress in their lives!
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Replies (1)WesBank's replyOfficial
26 Apr 2023, 11:36Dear Pieter S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Apr 2023, 11:36
Official
Dear Pieter S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
