pP
pieter P

1 reviews | Active since Apr 2017

26 Apr 2023, 11:23

Clueless bank that will make your live even more difficult than it already is.

I closed a loan account with Wesbank weeks ago, but the loan installment keeps going off my account. When I call the support phone number I'm put on hold for 15 min, and then get cut off. I've left a complaint on their website with no luck! They have become a real headache. Nobody needs this extra nonsense and stress in their lives!

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Replies (1)
WesBank
WesBank's reply26 Apr 2023, 11:36
Official
Dear Pieter S,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution