CLOSING OF FNB INSTALMENT SALE CCOUNT AND STOP OF DEBIT ORDER

On the 5 Aug 25 on lock onto the Wesbank Website. I entered all my detail on the settlement page and a settlement amount was shown. I transferred the money from my account to the Instalment Sale account connected to my FNB profile. I then rep**** with the proof of payment for the documentation of the vehicle. I received an email on the 6 Aug 25 that the original Natis and accompanying documents will be dispatched. The documentation pack will consist of

• The original Natis certificate • A “Paid Up” letter • The change of ownership forms • A copy of our Proxy ID.

On Friday the 8 Aug 25 I received the documentation via courier. On Tuesday 12 Aug 25 I re-registered the vehicle.

On the 12 Aug 25 I received an email confirming that my account is paid up and escalated for account closure.

I was assisted by Nkosi, Nokuthula Nkosi. She did a great job and she escalated the request to another department with no results

All I need is for my Instalment Sale account with FNB to be closed and my debit order stopped at FNB bank before due date on the 25 Aug 25

Please assist

Regards