1 reviews | Active since May 2015
Cloned vehicle
I bought a car from a dealership with the help of finance from Wesbank in Jan 2013. when i tried to renew my license disk in 2014, i was told that the car was registered in someone else's name. i reported the matter with the police, an investigation that took 6 months was done and the car was cleared by the traffic department. i was told to take the clearance certificate to Wesbank so they could facilitate the renewal of my disk. at wesbank, i was told that they could not register the car immediately, they need to do an investigation. this was last year in June. to this day i still have not gotten feedback from Wesbank. i pay my account monthly. i drive around with a vehicle that has no valid license disk and this is a nightmare especially when i am pull over by police. i can not sell the car as it is not registered in my name, i am stuck with it. i can not travel freely in this vehicle so i want Wesbank to take it back and provide me with a car that does not have these issues. it is my belief that this it is their responsibility to sort this issue out as i am their client.
Thank you for bringing this matter to our attention and let me use this opportunity to apologise for the extraordinary delay you have experienced. As confirmed with you telephonically, the correction of such an incident is compromised by the fact that the Bank is also no longer the registered title holder of the Goods. We are following up with our ***** investigators and comprehensive feedback will be provided as soon as possible.
We trust that this is in order and assure you of our best intentions.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention and let me use this opportunity to apologise for the extraordinary delay you have experienced. As confirmed with you telephonically, the correction of such an incident is compromised by the fact that the Bank is also no longer the registered title holder of the Goods. We are following up with our ***** investigators and comprehensive feedback will be provided as soon as possible.
We trust that this is in order and assure you of our best intentions.
Yours sincerely,
WesBank
