Client Embarrassment from Wesbank

Wesbank embarrassed me at a vehicle dealership. There was a preselected offer to me in the FNB app from Wesbank for an amount. I then followed the process on the app for halve of that amount and received approval with a reference that I was supposed to take to the dealership with some documents and all would have been sorted. I then sold my existing vehicle, because Wesbank already approved my new purchase. I then arrived at the dealership with the reference and Wesbank then declined me. ALL other financial institutions approved me, and I chose the one with the lowest interest rate. The instalment of the new vehicle is less than the vehicle that I have sold and paid at Wesbank for 5 years. So, this is a warning to all potential Wesbank clients using the FNB App. DO NOT believe what they offer you as it is false advertising. I now lost most of my fuel benefits for eBucs and I will NOT insure my vehicles at Wesbank.