1 reviews | Active since Jun 2015
CIT UPDATED AFTER SETTLING MY ACCOUNT
I'm so unhappy about my account that I already clear(pay) it long time ago which is was past three(3) months after I did the arrangement and getting discount by paying R15k.<br> <br> So I have checked on the ITC which saws that I haven't paid my account for past 8 months which is so unprofessional on you guys as you are an big company but you aren't satisfying your customer. Now I haven't get approvals for my long term goal which I was supposed to reach now.<br> <br> VVM & Wesbank honestly speaking i'm not happy and please update my account ASAP and I will keep on checking my ITC records. It's was supposed to been taken two months to be cleared.So you did your own thing. Vicky De Koker the Wesbank bad debts manager & Pamela Choeu was supposed to updated my account after getting the payment from VVM which I was dealing with Tapiwa you both companies didn't do their job properly which amazed me. My wesbank account was <br> 85198... which must be cleared on their book and ITC. <br>
Thank you for bringing this matter to our attention and let us use this opportunity to apologise for your poor service experience.
We have communicated these sentiments to you directly and confirmed that a manual request to amend your credit profile was submitted. We currently await the confirmation references from the respective bureaus in order to advise of the success of the undertaking.
We hope that our efforts have restored your faith in WesBank.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention and let us use this opportunity to apologise for your poor service experience.
We have communicated these sentiments to you directly and confirmed that a manual request to amend your credit profile was submitted. We currently await the confirmation references from the respective bureaus in order to advise of the success of the undertaking.
We hope that our efforts have restored your faith in WesBank.
Yours sincerely,
WesBank
