1 reviews | Active since Apr 2013
Chris Willemse and Wesbank let down
I app**** for bike finance to buy a Silverback Sport Road Bike. It was on special at Chris Willemse Cycles Tygervalley. I submitted and application and paper work 3 weeks ago. Didn't get much feedback from Chris Willemse or Wesbank for 2 weeks until I had to threaten to cancel the sale. All I was told the finance was declined no further reason given as Peter at WesBank did not say why.
Wesbank was willing through Chery to approve vehicle finance earlier this month but I declined it. So how does one deal with little to no feedback from Chris Willemse and no bike.
Is anyone able to give a reason why the decline or must I lose out again on another bike less cycling season because first Yonda now Wesbank is full of **** over a bike that will cost R700 a month.
Chris Willemse I am disappointed at how a positive chat went having to chase information but no WhatsApp group was created. No regular updates was provided and now it s a case of sorry. But I had to check in constantly.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
