RA
Reshina A
1 reviews | Active since Mar 2018
02 Feb 2022, 10:30
Charging me for insurance that has been cancelled
Charging me for an insurance that I have cancelled!!!!! I cancelled my vehicle insurance with Wesbank and have a new insurance provider. Wesbank has debited me for an insurance that they are not providing.
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WesBank's replyOfficial
02 Feb 2022, 11:06 Dear Reshina A,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Feb 2022, 11:06
Official
Dear Reshina A,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution