TM
THABANG M
1 reviews | Active since Jan 2023
01 Jan 2023, 07:28
Changing debit dates in December without consent.
Change my debit order date without my concern, and email them to fix it. They never responded. Made calls, and I was assured that nothing changed only for the to debit twice (22 December and 24 December 2022). Which resulted in me not paying my other debts.
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WesBank's replyOfficial
03 Jan 2023, 07:22Dear Thabang M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply03 Jan 2023, 07:22
Official
Dear Thabang M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution