JR
Jaco R

1 reviews | Active since May 2016

13 Mar 2020, 11:27

Change your attitude and you might get more done.

Johan Heindenry from collections, your attitude stinks! Change your attitude and you will get more done. The fact that i cant talk with you right now when you want to talk does not mean i dont want to talk with you right now. It simply means i cant because i am currently busy you dont have to insinuate that i dont want to talk with you because that is not the case. I know we have to discuss the matter that is totally clear to me! If you had a better attitude from the beginning, i would also had a better attitude. You can threaten me with repossession and that in that case you will do on your side you have to do. Jy is plynweg arogant en aanvallend. Wesbank in the future make sure someone else contacts me.

As I explained to him our accounts is in arrears because of load shedding so we are working as hard as we can to get it resolved he also made it very clear that that is not his problem nor is ESKOM. Yes i understand its not your problem and load shedding is also not my problem but it became my problem with out me choosing that!

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Replies (1)
WesBank
WesBank's reply13 Mar 2020, 14:16
Official
Dear Jaco R,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution