LS
Londiwe S

1 reviews | Active since Dec 2013

23 Jan 2020, 10:07

-

Last week, I spoke to a very impatient and quick to get irritated agent from Wesbank. She was calmly irritated (she tried to be calm but I could hear she is fed up with me, her tone was just bad) So what if I'm NOT fami**** with the word "arrears" ?? Soooooooooooo Ruuuuuuuuuddddeeeeeeee!!!!….didn't help me in anyway!!! Bank that doesn't give a **** about BLACK PEOPLE PERIOD!!!

0
Replies (1)
WesBank
WesBank's reply23 Jan 2020, 11:16
Official
Dear Londiwe,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution