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cebisile M
1 reviews | Active since Aug 2015
05 Nov 2021, 12:00
Cashpower's Poor Service
I paid settled my loan on the 1st Oct 2021 but the debit order still went off on the 23rd Oct 2021, I have sent email with the proof of payment trying to get my refund but I am not getting a response nor is MY money refunded
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WesBank's replyOfficial
05 Nov 2021, 14:15 Dear Cebisile M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply05 Nov 2021, 14:15
Official
Dear Cebisile M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution