BT
Bothma T
1 reviews | Active since Mar 2013
25 Mar 2015, 05:57
Cashpower Personal Loan Payment
I have a CashPower personal loan through Wesbank. Yesterday the installment was deducted from my cheque account and then reversed saying \EDO UNSUCCESSFUL COLLEC""; the amount hasn't been credited back to my account; so the money basically disappeared.<br> <br> Apart from the money disappearing;my loan account now shows as being in arrears and I've been charged additional interest on it.<br> """
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WesBank's replyOfficial
25 Mar 2015, 10:04Hello jacobt02,
Thank you for your concerns highlighted and affording us the opportunity to provide feedback.
Direct Axis has been in contact with you to explain the Naedo's debit order system which will track your bank account until the payment has been collected successfully. Rest assured that no additional interest will be charged.
We trust that you find the above in order.
Yours faithfully,
WesBank
Thank you for your concerns highlighted and affording us the opportunity to provide feedback.
Direct Axis has been in contact with you to explain the Naedo's debit order system which will track your bank account until the payment has been collected successfully. Rest assured that no additional interest will be charged.
We trust that you find the above in order.
Yours faithfully,
WesBank
WesBank's reply25 Mar 2015, 10:04
Official
Hello jacobt02,
Thank you for your concerns highlighted and affording us the opportunity to provide feedback.
Direct Axis has been in contact with you to explain the Naedo's debit order system which will track your bank account until the payment has been collected successfully. Rest assured that no additional interest will be charged.
We trust that you find the above in order.
Yours faithfully,
WesBank
Thank you for your concerns highlighted and affording us the opportunity to provide feedback.
Direct Axis has been in contact with you to explain the Naedo's debit order system which will track your bank account until the payment has been collected successfully. Rest assured that no additional interest will be charged.
We trust that you find the above in order.
Yours faithfully,
WesBank