ND
Nomonde D

1 reviews | Active since Sept 2023

26 Sept 2023, 09:41

Cash power

Very bad service I did a loan complete every thing they said yo money has paid out 5day later still didn't receive the money no communication I call them with my expenses no help very disappointed with wesbank cash power loan

0
Replies (3)
WesBank
WesBank's reply26 Sept 2023, 10:08
Official
Dear Nomonde D,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution
ND
Nomonde D's update28 Sept 2023, 14:35
Reviewer Update
I'm still not happy didn't get any help because you canceled my loan but you still sending emails that I'll pay this amount by 26 how because I didn't receive your money you canceled My loan saying my acc doesn't receive debit orders please clear my name as I don't have existing loan with you
WesBank
WesBank's reply28 Sept 2023, 15:15
Official
Dear Nomonde D,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution