MZ
Mduduzi Z
1 reviews | Active since Jan 2012
23 Feb 2015, 22:53
Case resolved
I posted my complaint on the Sunday (15 Feb 2015) regarding the way Wesbank handled my request of a letter that states that I can my car registered in my name. On Monday morning (16 Feb 2015) Stacey from Wesbank called me, requesting my physical address to deliver the document. As per her promise, the documents were delivered in my house last week on Thursday. The case has, thus, been resolved eventually. I really appreciate the assistance of Hello Peter.
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WesBank's replyOfficial
24 Feb 2015, 09:07Hello Mduduzi Zulu,
Thank you for taking the time to share your experience at WesBank.
We are pleased to hear that the service you have received from Stacey was impeccable and we will certainly strive to ensure exceptional service delivery during all interactions with our customers.
Your feedback is appreciated, thank you once again.
Yours faithfully,
WesBank
Thank you for taking the time to share your experience at WesBank.
We are pleased to hear that the service you have received from Stacey was impeccable and we will certainly strive to ensure exceptional service delivery during all interactions with our customers.
Your feedback is appreciated, thank you once again.
Yours faithfully,
WesBank
Best regards,
WesBank's reply24 Feb 2015, 09:07
Official
Hello Mduduzi Zulu,
Thank you for taking the time to share your experience at WesBank.
We are pleased to hear that the service you have received from Stacey was impeccable and we will certainly strive to ensure exceptional service delivery during all interactions with our customers.
Your feedback is appreciated, thank you once again.
Yours faithfully,
WesBank
Thank you for taking the time to share your experience at WesBank.
We are pleased to hear that the service you have received from Stacey was impeccable and we will certainly strive to ensure exceptional service delivery during all interactions with our customers.
Your feedback is appreciated, thank you once again.
Yours faithfully,
WesBank
Best regards,