TM
Terry M

1 reviews | Active since Sept 2019

22 Oct 2019, 19:46

Car repossessed while was paying full installments

I joined Debt rescue and Wesbank rejected the counter offers which I gave them. The account was then excluded from the debt counseling process. I then started paying for the vehicle full installment. My areas were R23000, I then paid R20000. Also continued with the normal installment without defaulting. Wesbank went to court and get a court order without me being aware. Today they have repossessed the vehicle. Even though I provided proof to them that I can continue with the installments. I'm still willing to pay the installments and all the legal fees incurred by Wesbank, provided that the vehicle is returned. Can someone assist me in this case?

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Replies (1)
WesBank
WesBank's reply23 Oct 2019, 08:23
Official
Dear Terry Mthunzi, 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution