MZ
Moja Z

1 reviews | Active since Aug 2021

11 Aug 2021, 13:27

Car registration documents

After finishing paying my car with Wesbank I requested the car registration documents on the 27 of July. They said it will take 7 days froy suprise even today I have not received the documents when I track with the courier by the name of UTI they say the parcel was delivered in Newcastle instead of Heidelberg in Gauteng . This is very frustrating because I desperately looking for this documents.

0
Replies (2)
WesBank
WesBank's reply11 Aug 2021, 14:28
Official
Dear Moja Z,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

Best regards,

WesBank
WesBank's reply11 Aug 2021, 14:28
Official
Dear Moja Z, 

Your reference number is CRSCCF2D.  Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Clara Harvie
***

Best regards,