1 reviews | Active since Jul 2016
Capitalise vehicle finance
<p>I have tried to reduce my outstanding capital by capitalising a deposit i made from my FNB account into my Wesbank vehicle finance account. Since the two companies are affiliated and linked you would expect this process to be seamless and expedited quickly and efficiently, if only. I made the transfer on the 23rd and they still have not capitalised my deposit.</p> <p> </p> <p>Personal bankers do nothing, wesbank do nothing and neither is this the first time this has happened.</p> <p> </p> <p>Time to look for a new bank</p>
Good day Amir-Regev,
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond. We have referred the matter to the relevant finance management and they have been in contact with you.
We will keep in contact with you until the query has been holistically resolved.
Kind Regards,
WesBank
Good day Amir-Regev,
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond. We have referred the matter to the relevant finance management and they have been in contact with you.
We will keep in contact with you until the query has been holistically resolved.
Kind Regards,
WesBank
Someone contacted me yesterday and the issue has been resolved.
Good service eventually but a pity it's only after I have to complain on social media.
Someone contacted me yesterday and the issue has been resolved.
Good service eventually but a pity it's only after I have to complain on social media.