JM
Jana M
1 reviews | Active since Dec 2009
05 Feb 2016, 07:48
Capital Reduction Nightmare
Its actually a Nightmare dealing with Wesbank. Not too sure what the problem is in honouring a Capital Reduction, however Wesbank have constant issues with this.<br> Last year I requested a Capital reduction and had to complain as the promised 48hr turnaround time was not met. When you phone the Call Centre, one has to deal with incompetence and arrogance. Now, again I completed a Capital Reduction form and sent through proof of payment and again Wesbank has issues with processing. Really, I want this completed asap. Stop moving the goal posts, you are making enough money off my account.
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Replies (1)WesBank's replyOfficial
05 Feb 2016, 12:49Hello Abseil,
Thank you for bringing this matter to our attention, affording us the opportunity to investigate and provide feedback.
We have referred your matter to the relevant department who has been trying to contact you to no avail. She has however left a message for you and also provided her contact details. Please contact her at your earliest convenience to have this matter resolved.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention, affording us the opportunity to investigate and provide feedback.
We have referred your matter to the relevant department who has been trying to contact you to no avail. She has however left a message for you and also provided her contact details. Please contact her at your earliest convenience to have this matter resolved.
Yours sincerely,
WesBank
WesBank's reply05 Feb 2016, 12:49
Official
Hello Abseil,
Thank you for bringing this matter to our attention, affording us the opportunity to investigate and provide feedback.
We have referred your matter to the relevant department who has been trying to contact you to no avail. She has however left a message for you and also provided her contact details. Please contact her at your earliest convenience to have this matter resolved.
Yours sincerely,
WesBank
Thank you for bringing this matter to our attention, affording us the opportunity to investigate and provide feedback.
We have referred your matter to the relevant department who has been trying to contact you to no avail. She has however left a message for you and also provided her contact details. Please contact her at your earliest convenience to have this matter resolved.
Yours sincerely,
WesBank
