Cant get answers on the product Honda Finance sold me

Item: WesBank
Rating: 1
Author: Nick V

I need someone from Wesbank to call me, I've tried - been passed from pillar to post to voicemail. I need to understand the product Honda finance sold me. Firstly its not an access account which i asked for. Secondly its a fixed interest rate which i wouldn't have agreed to. All these interest rate cuts and I'm paying the same. Not happy. Acc. No ***1. Please look into this and call me

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Replies (1)

WesBank's replyOfficial

20 May 2020, 13:10

Dear Nick V

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply20 May 2020, 13:10

Official

Dear Nick V

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution