tM
tania M
1 reviews | Active since Jul 2011
07 Apr 2015, 15:32
Cant get a settlement letter
Phoned 5!!! times on Thursday for a settlement letter. Phoned ***, *** and left a message at ***because they were \ALL"in a meeting. Phoned again today and was told she was transferring me"
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Replies (1)
WesBank's replyOfficial
09 Apr 2015, 09:00Hello kylemuller,
Thank you for your concerns highlighted.
The relevant department has been in contact with you to discuss your request. We apologise sincerely for the frustration experienced when calling the call centre. We await feedback from your broker and will remain in contact with you until this matter has been resolved.
Kind regards
WesBank
Thank you for your concerns highlighted.
The relevant department has been in contact with you to discuss your request. We apologise sincerely for the frustration experienced when calling the call centre. We await feedback from your broker and will remain in contact with you until this matter has been resolved.
Kind regards
WesBank
WesBank's reply09 Apr 2015, 09:00
Official
Hello kylemuller,
Thank you for your concerns highlighted.
The relevant department has been in contact with you to discuss your request. We apologise sincerely for the frustration experienced when calling the call centre. We await feedback from your broker and will remain in contact with you until this matter has been resolved.
Kind regards
WesBank
Thank you for your concerns highlighted.
The relevant department has been in contact with you to discuss your request. We apologise sincerely for the frustration experienced when calling the call centre. We await feedback from your broker and will remain in contact with you until this matter has been resolved.
Kind regards
WesBank