nM
nadeen M

1 reviews | Active since Mar 2014

04 Mar 2016, 12:15

cannot help clients when the client needs it

Trying to make arrangements wen u on unpaid maternity leave bt dey not willing to assist dey say u must call month in advance so how the hell are you supposed to know you will go on leave when it's a emergency. Worst service ever and the advisor is not willing to listen to you rather interrupts when you talking.

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Replies (1)
WesBank
WesBank's reply07 Mar 2016, 12:06
Official
Hello nadeennjm,

We appreciate this being brought to our attention and apologize for the inconvenience you may have experienced attaining a payment arrangement on your account.

A WesBank representative has been in contact with you regarding your account and will remain in contact with you until the matter is resolved.

Best regards,