NB
Navitha B

1 reviews | Active since Feb 2013

05 Apr 2022, 09:12

Cannot get a detailed statement easily

Good day,

I am trying to get an updated detailed statement from Wesbank since last Friday but I am failing.

I have spent almost an hour calling the call centre on *** with no joy. I have also sent an email to the service email address and haven't received any feedback.

Please assist?

0
Replies (1)
WesBank
WesBank's reply05 Apr 2022, 10:34
Official
Dear Navitha B  

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution