cancelled policies nonsensical service

i took a car finance with wesbank in 2018 and signed the deal on the 25/11/18 of which they added extras on my contract and failed to disclose to me. i then realized on a a later stage that something is just not right. The bank had then paid the dealership the amount for the extras that were added. I complained and opted them to terminate the policies with immidiate effect of which it was done and the money was paid back to the i even got confirmation from M-sure. Now checking on my statements I am still being charged for those policies. spoke to Mokoena Lerato with Ref*** she told me a whole lot of stories about the 11 thousand catering for those policies and what not whereas the guy i spoke to Dean who hung up on me while waiting for his Team Leader or manager said i have to go back to the dealership because they havent communicated i dont know what with them. Now this is saying this and the other is saying that. I am gat vot right now Im going to forward my complaint to the Ombuds. i cannot be charged for services that are no longer there. The bank needs to make sure they rectify all this nonsense within 48hrs or else i am going to the ombuds. I dont wanna hear anything about catering catering se voet. those ****** policies are still billed on monthly basis and now you are telling me about 11 thousand catering for those policies m******m yeses