CAN YOU PLEASE GET ORDER IN YOUR HOUSE.

I am currently under debt review, this the second complaint I'm sending thrpoough regarding the same issue. I am not going to stand here and be bul**** into paying fees, I'm not liable for. This issue was dealt with two months ago and supposedly sorted. Now all of a SUDDEN we're going in circles.

The fact that, that same person who is dealing with the account is the same person investigating the account makes no sense as it is obvious she is trying to also protect herself. Can I have an independent party investigate this account and give feedback. Requesting all the recordings of the calls to be retrieved. As all the documents I have regarding this account contradicts the the apparent current status of this account