SB
Stephaan B

1 reviews | Active since Apr 2011

10 Oct 2018, 14:52

Can not opt out

I am not a Wesbank client for over a year now. But I still receive promotional messages and I opt out everytime but it just keep comming.

Can you please stop sending me messages.

0
Replies (1)
WesBank
WesBank's reply11 Oct 2018, 08:42
Official

Dear Stephaan,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS7A794.

Regards,

Zabonize Hogins

WesBank Service Resolution