PG
Presha G

1 reviews | Active since Sept 2020

02 Jan 2024, 14:43

Called through this morning

Called through this morning.was given incorrect information for my account. Was on hold for a long time before getting cut off. The consultant did not even call back. I'm still waiting for a correct settlement quote.

0
Replies (1)
WesBank
WesBank's reply02 Jan 2024, 15:07
Official
Dear Presha G
 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution