BH
Brian H

1 reviews | Active since Jan 2010

17 Feb 2016, 09:23

Business plan, make less profit.

I proposed a car purchase through Wesbank, they ripped me off on my first purchase charging me a 13% interest rate, when I wanted to purchase a nother car they tried it again, eventually coming down to 12.5% on the next car but that was still unaffordable, surely if you bring the one rate down by one percent to gain a new deal that would make more sense. But Wesbank beleives charging me 3 percent above prime is better than 5 percent. Wow, that must be higher grade maths.

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Replies (1)
WesBank
WesBank's reply23 Feb 2016, 09:57
Official
Hello brian31,

We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond.

We have referred the matter to the relevant finance management and feedback will be provided to you accordingly. All customer`s profile differ and as a results our resolutions will cater for you depending on your credit status.

We trust that you find the above in order.

Regards,
WesBank