BN
Bonga N

1 reviews | Active since Feb 2020

06 Feb 2020, 14:36

Bull**** service, actually no service at all. not even a personal email saying we will attend to you or we got your documents.

Fast Application is complete ****. You send in your request for finance and they tell you send in your documents, we do that and they don't reply back, all they do is send back an automated response over and over again. its been 3 weeks now and still nothing. Nedbank MFC is way better they responded back in 3 days.

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Replies (1)
WesBank
WesBank's reply06 Feb 2020, 15:24
Official
Dear Bonga Ngcobo,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
Regards,

WesBank Service Resolution