Cvdm
Colleen van der merwe
1 reviews | Active since Oct 2011
01 Apr 2015, 14:32
Border letters still outstanding after 2 weeks
I have been asking for border letters now for my two vehicles for 2 weeks already. After requests for various documents, which were sent, I still have not received the letters. We are leaving tomorrow morning early for Mozambique, and I am stuck because Wesbank has still not sent me the letters.<br> And nobody responds! Its just ridiculous!
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WesBank's replyOfficial
02 Apr 2015, 11:13Hello Pintypie,
Thank you for raising your concerns and affording us the opportunity to investigate, as it has highlighted shortcomings and also afforded us the opportunity to provide you with assistance.
We have been in contact with you to discuss the matter further and wish to apologise for the inconvenience caused due to the delay in sending the requested border letters .
We trust our efforts have earned your continued patronage.
Yours faithfully,
WesBank
Thank you for raising your concerns and affording us the opportunity to investigate, as it has highlighted shortcomings and also afforded us the opportunity to provide you with assistance.
We have been in contact with you to discuss the matter further and wish to apologise for the inconvenience caused due to the delay in sending the requested border letters .
We trust our efforts have earned your continued patronage.
Yours faithfully,
WesBank
WesBank's reply02 Apr 2015, 11:13
Official
Hello Pintypie,
Thank you for raising your concerns and affording us the opportunity to investigate, as it has highlighted shortcomings and also afforded us the opportunity to provide you with assistance.
We have been in contact with you to discuss the matter further and wish to apologise for the inconvenience caused due to the delay in sending the requested border letters .
We trust our efforts have earned your continued patronage.
Yours faithfully,
WesBank
Thank you for raising your concerns and affording us the opportunity to investigate, as it has highlighted shortcomings and also afforded us the opportunity to provide you with assistance.
We have been in contact with you to discuss the matter further and wish to apologise for the inconvenience caused due to the delay in sending the requested border letters .
We trust our efforts have earned your continued patronage.
Yours faithfully,
WesBank