TE
TJ E
1 reviews | Active since Feb 2010
24 Dec 2023, 10:12
Blatantly ignoring customers
Even after explicitly stating that I do not agree nor approve any changes to my debit order date, you simply disregard all ethics and continued to process the debit order on the 23rd.
This is an absolute disgrace.
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Replies (1)
WesBank's replyOfficial
27 Dec 2023, 08:35Dear TJ Ebersohn,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
WesBank's reply27 Dec 2023, 08:35
Official
Dear TJ Ebersohn,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Toyota Financial Services Resolution