IT
Innocentia T

1 reviews | Active since Mar 2013

11 Jan 2016, 15:41

Billing issues

I have just received a from Westbank stating that my account is overdue and I will be handed over they haven't received payment from since October 2015 where as they have been debiting my account each and every month on the 15th .<br> <br> Please rectify this Asap...

0
Replies (1)
WesBank
WesBank's reply14 Jan 2016, 14:42
Official
Hello innoshandu,

We acknowledge receipt of your complaint and thank you for affording us the opportunity to address the matter at hand.

We have been in contact with the account holder and discussed the matter at length.

We thank you for escalating your concerns because the same is viewed in a serious light and is greatly appreciated.

Kind regards,
WesBank

Best regards,